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    * Copyright (c) 2026 Datraverse B.V.
    * Author: Rijk Ravestein.
    *
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    * SPDX-License-Identifier: CC-BY-SA-4.0
    *
    * For more information, please contact Datraverse B.V. at this
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.. _ch-webapp-mailtickets-config-props:

Mail Ticket Configuration Properties
------------------------------------

.. list-table:: |MAILTICKETPRINT| Configuration Properties
   :width: 100%
   :widths: 45 55
   :header-rows: 1
   
   * - Configuration property
     - Description
     
   * - print.imap.ticket.enable
     - Set to ``Y`` or ``N`` (default) to enable |MAILTICKETPRINT|.
   
   * - print.imap.ticket.operator
     - The User (identified by User Name) to whom the |MAILTICKETPRINT| is 
       delivered, if print.imap.ticket.include-known-users is ``Y``, or if
       no user email match is found. Note: the User (operator) must have
       :ref:`Queue Journal privilege <ch-webapp-admin-user-group-edit-user-privileges>`.

   * - print.imap.ticket.include-known-users
     - If ``N`` (default), the |MAILPRINT| is delivered to the user that matches
       the email adres of the sender, and no Mail Print ticket email notification
       is sent.

       - If ``Y``, or no user email match is found, the |MAILPRINT| is delivered
         at the print.imap.ticket.operator and a |MAILTICKETPRINT| email
         notification is returned to the sender.

   * - print.imap.ticket.no-files-content.enable
     - When no attachments are present: if ``Y`` (default), the body of the email
       message is printed, if ``N`` the |MAILPRINT| is rejected.

   * - print.imap.ticket.reply.content-type.html
     - Set to ``Y`` (default) to send Mail Print ticket email notification with
       content-type "text/html". If ``N`` notifications are send as plain text.


See |RST_LINK_CONFIG_EDITOR| on how to set these items.